tire on red background

Refund and Returns Policy

Important Note: Products featured and sold on TireGrades.com are listed by third-party sellers through Amazon.com. All purchases, refunds, and returns are subject to Amazon’s policies and procedures. Please direct all inquiries, requests, and communications regarding refunds and returns to Amazon.com directly.

Amazon Returns Policy Overview:

Items purchased from Amazon.com, including those related to automotive tires, are subject to Amazon’s Returns Policy, as outlined on their website. Amazon’s standard return window is within 30 days of delivery, with certain exceptions and specific guidelines for various product categories.

Automotive Items Purchased from and Sold by Amazon.com:

If you have purchased a defective automotive item that is both shipped from and sold by Amazon.com, and is covered by a published manufacturer warranty, Amazon will honor the warranty. Amazon will facilitate either a replacement or a refund for the cost of the item in accordance with the terms of the manufacturer’s warranty. This coverage extends for the duration of the published warranty.

How to Process Returns and Refunds:

  • To initiate a return or request a refund for a product purchased through TireGrades.com, please contact Amazon directly. You can find detailed information about the Amazon returns process on the Amazon.com Returns Help Page.

Responsibility and Communication:

  • TireGrades.com acts solely as a platform to showcase and promote products sold by third-party sellers on Amazon.com. We do not directly handle sales, shipping, refunds, or returns. Therefore, all communications, inquiries, and resolutions concerning refunds, returns, and product warranties must be addressed through Amazon.com.

Exceptions and Additional Information:

  • While most sellers on Amazon adhere to Amazon’s return policies, it’s important to note that some sellers may have their own return guidelines. Please refer to the seller’s specific return policy associated with the purchased product for any additional conditions or exceptions.

Contact Information:

For any inquiries or assistance regarding your purchase, refunds, or returns, please reach out to Amazon.com directly through their customer service channels.

Policy Last Updated: