Important Note: Products featured and sold on TireGrades.com are listed by third-party sellers through Amazon.com. All purchases, refunds, and returns are subject to Amazon’s policies and procedures. Please direct all inquiries, requests, and communications regarding refunds and returns to Amazon.com directly.
- What countries do you ship to?
- Since we redirect to Amazon for order fulfillment, shipping availability is based on Amazon’s shipping policies. Please refer to Amazon’s website for detailed information on countries they ship to.
- How long does it take to ship my order after I make a purchase?
- After you complete a purchase on our site, you will be redirected to Amazon for order processing. Shipping times vary based on the product and your location. Please check Amazon’s shipping information for details.
- My order is being shipped internationally. Will I receive a customs charge?
- International orders may be subject to customs fees depending on the destination country’s regulations. Since orders are processed through Amazon, please refer to Amazon’s international shipping policies for more information.
- Where can I get help to place a new order?
- For assistance with placing an order, please contact Amazon’s customer service, as they handle all order processing and fulfillment.
- Where can I see the status of my order?
- You can track your order status through Amazon’s “Your Orders” page, as all orders made through our site are fulfilled by Amazon.
- I just placed my order. How can I make changes to it?
- Since orders are processed by Amazon, you will need to follow Amazon’s procedures for order changes. Please visit their help section or “Your Orders” page for guidance on how to modify your order.
- I received my order, but I’m missing items. What do I do?
- If items are missing from your order, please contact Amazon customer service directly via the Amazon “Your Orders” page, as they handle all shipping and fulfillment.
- How can I cancel my order?
- Orders can be canceled through Amazon’s website. Please refer to their cancellation policies for detailed steps.